VisualBot answers from your catalogue and knowledge base, highlights and fills form fields, clicks, scrolls and submits — by voice or text, in the customer's own language.
Customers speak or type their details in any language — the assistant finds the right field, highlights it, fills it and submits. What used to be a drop-off point becomes a conversation.
Every VisualBot deployment runs one of three Web Assistant modes — switchable per widget from your dashboard, no code changes on your site.
A knowledgeable storefront concierge. Answers from your product catalogue and uploaded documents, and follows your guided conversation flows.
Sits beside any form on your site. Explains what fields mean, shows customers where they are, fills in their answers and submits — hands-free.
A full co-pilot for any page. Navigates sections, clicks buttons, reads content aloud, plays videos and reports progress — everything the visitor can do, by asking.
The details that decide whether an AI widget survives contact with real customers.
Speak or type in English, Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam or Bengali — replies match the language the customer actually used.
On phones the assistant opens as a configurable bottom sheet, so customers watch fields highlight and fill while they chat — never a blocked screen.
Style-isolated so it never breaks your site's CSS and your site never breaks it. One script tag; branding, mode and behaviour managed from the dashboard.
Upload documents and a product catalogue per brand; answers stay grounded in your approved content, scoped strictly to each tenant.
One tap hands the conversation to your live agents when a customer asks for a person — with the full transcript already in front of them.
Decide what happens when nothing can answer: reply generally with AI, politely decline and offer support, or show your exact custom message.
VisualBot is built by CIL — a pioneer of consumer engagement in India since 1999. From AI telephony and voice automation to augmented reality, our platforms power conversations for over 4,000 brands, from Fortune 500 companies to national campaigns. VisualBot brings that same enterprise-grade engineering to your website.
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